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How 988wen Handles Your Personal Information

When you open an account with us and use payment options like JazzCash, Easypaisa, or Raast, we collect certain information to keep your account secure and functional.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access your dataCookie and device tracking clarityPakistan-region data handling

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your information is used, want to request a copy of your data, or need to update incorrect details on your account, our support team is the right place to start. You can reach us through the channels below. For payment-related data queries — such as confirming which Easypaisa or Raast transaction details we hold — include your account username in your message so we can locate your records quickly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security is not a background feature for us — it is built into every step of how your account operates. From the SSL encryption that covers your login session to the way JazzCash and Raast payment records are isolated in your transaction history, each layer has a specific function. Here is how we approach the four areas that matter most to your privacy on this platform.

Payment Data Isolation Your JazzCash, Easypaisa and Raast payment details are stored separately from your game activity logs. Only the transaction amount, date and wallet reference are linked to your account.

Cookie and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can decline non-essential cookies through the cookie banner on your first visit.

Account Security Practices Every login triggers a verification check. If we detect an unusual device or location, your account may require an OTP confirmation before access is granted — this protects your wallet balance.

Data Retention and Deletion We keep your account data while your account is active. After closure, records are retained only as long as required under applicable law, then permanently deleted from our systems.

What This Privacy Policy Covers and Why It Applies to You

988wen Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to every account registered on 988wen and covers all activity on the platform — from the moment you fill in the registration form to each time you process a deposit through JazzCash, Easypaisa, or Raast. We collect your name, contact details, account

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credentials, and transaction records. Payment data is handled through encrypted channels; your JazzCash or Easypaisa mobile number is stored only to match your account to your wallet and to process withdrawals correctly. We also collect device identifiers and session data to detect unauthorised access attempts. Availability
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of this platform and the scope of data processing depends on local law and the eligible region you access it from. We do not sell your personal data to third parties for marketing purposes. Retention periods vary by data category — account records are kept for
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as long as your account remains active, and for a defined period after closure as required by applicable regulations. If you believe your data is being processed incorrectly, you have the right to raise a concern directly with our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 988wen

These are the questions we receive most often from account holders in Pakistan about how their personal information is handled. If your question is not covered here, reach out through live chat or email with your account details.

We collect your name, mobile number, email address, and the payment method you register — such as your JazzCash or Easypaisa wallet number. Device information is also logged for security purposes.

Your JazzCash, Easypaisa and Raast payment details are not shared with third-party marketers. They are passed only to the payment processor needed to complete your transaction, under strict data agreements.

Send a data access request via email or live chat, including your account username. We will compile and send your data summary to your registered email address within a reasonable timeframe.

Yes. You can request account closure and data deletion by contacting support. Some records may be retained for the period required under applicable regulations before full deletion is completed.

We use session cookies for login continuity and optional analytics cookies. You can manage your cookie preferences through the banner shown on your first visit, or later through your browser settings.

Accounts are protected with SSL-encrypted sessions and OTP verification for unfamiliar login attempts. Payment wallet references are stored in isolated records separate from your general account profile.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 988wen Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on 988wen

01 What personal information does 988wen collect when I open an account?

02 Does 988wen share my payment details with third parties?

03 How can I request a copy of the data 988wen holds about me?

04 Can I ask 988wen to delete my personal data?

05 Does 988wen use cookies, and can I turn them off?

06 How does 988wen protect my account data from unauthorised access?

Privacy Policy

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